Our Commitment to Privacy

At Woodcrafters, we are committed to ensuring that we protect the privacy of our clients and customers. We recognize your need for protection and management of the information you share with us and will do our best to ensure than any private information you provide us, or that we collect as a result of your visit to our website, is treated appropriately. This privacy policy (the “Privacy Policy”) explains what contact information we may collect from you, how we use such information, and how you can review, correct or opt out of our use of the information.

This Privacy Policy applies to all Woodcrafters Brand internet sites generally. If additional or different disclosures are required with respect to a specific Woodcrafters Brand internet site, we will provide those disclosures in a privacy statement on that web site. Each individual privacy statement on a Woodcrafters Brand website supplements this Policy. This Privacy Policy applies only to customers in the continental United States, Puerto Rico, and Mexico.

The Information We Collect About You

1. Information You Voluntarily Provide.

We collect the personal information that you voluntarily provide to us. If you register with our website, request product information, fill out a survey, purchase or order a product, we will maintain a record of the information you provide. This information may include your name, mailing address, telephone number, email address, and credit card information. We may also maintain a record of your product preferences.

We use information you voluntarily provide to us only for the specific purposes indicated. We use information contained in your emails or product information requests only for the purpose of responding to those emails or requests. If we ask you to fill out any forms or surveys, we will use the information we receive only for the specific purposes indicated in those forms or surveys.

2. Information Sent to Us by Your Web Browser.

When you enter our website, we automatically collect and store certain information. This consists of your IP address (the internet address of your computer), the pages of our site that you visit, and the time of your visit. Other information that is collected automatically is the type of computer, operating system and browser you are using. The information provided by your browser does not identify you personally.

We use the information provided by your browser to help us improve our sites and make them more compatible with the technology used by our internet visitors. The information may be used to count the number of visitors to our site, determine the most popular pages, and to improve our site to better serve our customers. We may also use it to review types of technology you are using, determine which link brought you here, and to help with system maintenance.

3. Information Collected by Use of a “Cookie.”

In order to provide you with customized service, we make use of “cookies.” Cookies are essentially text files placed on your computer that help us analyze how users use the website. The use of cookies allows us to personalize our communications with you and provide you with a more effective user experience. The information generated by the cookie will be used for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The information collected does not include any personalized identification information such as names, phone numbers, email addresses, mailing addresses, social security numbers, bank account numbers or credit card information.

If you do not wish to receive cookies, you may set your browser to reject cookies or alert you when a cookie is placed on your computer. Most web browsers contain options allowing you to block cookies or to restrict them. You may choose to implement these protections on your computer. Although you are not required to accept cookies when you visit our website, you may be unable to use all of the functionality of the site if your browser rejects our cookies.

Links to Other Sites

Our website provides links to web sites maintained by third parties that relate to our product and services. We have no control over the linked sites, and cannot guarantee the accuracy of any information on them, nor make any pledge concerning the hosts’ privacy policies. Privacy policies on such linked sites may be different from our privacy policy and we strongly encourage you to read the privacy policies of these websites before disclosing any personal information.

Disclosing Your Personal Information to Others

We are the owners of the information collected on this site. We will not sell, rent, license, trade or otherwise disclose your personal information collected from our website to mailing list brokers or unaffiliated third parties.

We may share your information with other Woodcrafters business units. When information is shared, it will be used in a manner consistent with the purposes for which it was originally collected.

We may share your personal information with third parties we hire to perform support services for us, such as credit card processing, shipping, or data management. These third parties are required to use the personal information we share with them only to perform services on our behalf and to treat your personal information as strictly confidential.

We may also share your personal information with third parties who partner with us to provide products and services to our customers. When we do so, we will require our business partners to use the personal information we share with them in a manner consistent with the purposes for which it was originally collected.

In certain, limited circumstances, we may share or transfer personal information to unrelated third parties. For example, we may provide personal information to a third party when: (1) we have your permission; (2) to comply with a legal requirement, court order, subpoena; (3) in connection with the sale, purchase, merger, reorganization, liquidation or dissolution of Woodcrafters, or (4) under similar circumstances. If such an event occurs, we will take appropriate steps to protect your personal information.

Children’s Policy

We do not knowingly collect information from children under 13 years of age. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the web. If your child has submitted personal information and you would like to request that such information be deleted from our records, you may do so by clicking on this link, or by writing to us at Woodcrafters, Attn: Customer Service, 2700 Camino de Verdad, Weslaco, Texas 78596, Email address: Customerservice@woodcrafters-tx.com.

Your Right to See and Correct Information or to Opt Out

We want to communicate with you only if you want to hear from us. You have the ability to “opt out” if you prefer not to receive communication from us, or if we are collecting information about you that you do not wish us to have, use or share. In addition, if you wish to see the information we collect about you, update or correct your email address, mailing address or other contact information, please let us know by clicking on this link , or by writing to us at Woodcrafters, Attn: Customer Service, 2700 Camino de Verdad, Weslaco, Texas 78596, Email address: Customerservice@woodcrafters-tx.com.

Security Issues

Woodcrafters maintains reasonable safeguards to protect the confidentiality, security and integrity of your personal information. We have put in place physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. Any personal information you enter into online forms or survey will be encrypted to ensure it remains private. Although we use security measures to help protect your personal information against unauthorized, disclosure, misuse or alteration, as is the case with all computer networks linked to the Internet, we cannot guarantee the security of information provided over the Internet and will not be responsible for breaches of security beyond our reasonable control.

Changes to this Privacy Policy

Woodcrafter’s reserves the right to update or modify this Privacy Policy at any time and without prior notice, by posting the revised version of this Privacy Policy on our website. If we modify this Privacy Policy, the modifications will only apply to the personal information we collect after we have posted the revised Privacy Policy on our website.

How to Contact Us

If you have questions about Woodcrafter’s Privacy Policy, or our use of your personal information, please contact us by clicking on this link, or by writing to us at Woodcrafters, Attn: Customer Service, 2700 Camino de Verdad, Weslaco, Texas 78596, Email address: Customerservice@woodcrafters-tx.com.